CUSTOMER RELATIONSHIP MANAGEMENT

All your customer information, interactions and relationships in one place for you and your team.

Having solid relationships with your customers is the foundation to building a stable and successful business. Good relationships lead to better loyalty and will increase customer retention. The process of managing these relationships, however, can be fairly complex. Say hello to CRM.

WHY USE A CRM SYSTEM?

CENTRAL DATA STORAGE

Access all your contacts, activities and scheduled tasks from any location via any device. Our cloud-based CRM system negates the need for clunky, expensive software installations.

IMPROVED COMMUNICATION

Contain your organizational sales and marketing communication and reporting in a single platform accessible from anywhere all of the time. No longer share confusing spreadsheets via email, access historical data in just a few clicks.

ENHANCE CUSTOMER LOYALTY

Improving your customer relationships by communicating in a more meaningful way increases loyalty and customer retention. Using Feefo feedback will improve Net Promoter Score (NPS) too, vital for increasing revenue.

OPTIMISED MARKETING

A well tuned CRM system can make your marketing fly through automated email triggers and email campaigns. Segment your database to produce highly targetted campaigns to give your customers exactly what they need.

INCREASED REVENUES

Recurring revenue is one of the most important factors for company success. Good CRM can boost revenues and profit and lead to a better NPS as a result of increased customer loyalty.

CASE STUDY

“Ignite Dating sees 500% efficiency increase by adopting CRM.”

1

THE CHALLENGE

Running a dating agency requires managing many disparate tasks including email, interviews, matchmaking, appointments and reporting. Needing to communicate in a highly personalised way across all marketing channels, Ignite recruited Herringbone for a solution that would manage this through a single dashboard.

2

THE SOLUTION

Having an easy-to-use CRM system helps Ignite to engage with their contacts through powerful, email marketing and contact management. Mailbox and calendar integration makes client management a breeze whilst the integrated email campaign builder enables Ignite to send personalised messages based on contact interests so they get what they want, when they want it.
3

THE RESULT

Ignite Dating sees 500% efficiency increase by adopting CRM. The Herringbone CRM solution has consolidated all routine tasks within a single cloud-based platform that is efficient, cost-effective and accessible from anywhere on any device.

“Our business has become much more efficient as a result allowing us to better communicate with our customers and being more sales focused with minimum investment.”

Michelle Begy, Managing Director

Ignite Dating Logo

WHAT DOES IT COST?

Our pricing model is simple with no setup fees.

*Monthly subscription cost only. Excludes any setup or consultancy fees. Contact us to discuss your requirements. Price subject to exchange rate fluctuations.

HAVE IT YOUR WAY

Our style of marketing is fully flexible and designed to fit around your specific requirements. And by understanding your business, we develop solutions that are focused on delivering positive experiences for you and your customers.

STARTING FROM SCRATCH?

If you’re looking to adopt a CRM for your company, we’d love a chat about how we can help. Call or WhatsApp us on 07585 447509 for your free consultation or complete the form below.

ENQUIRE ABOUT A CRM